What business are we in?: Value added services, core business and national library performance

Judith Broady-Preston; Wendy Swain

What business are we in? Value added services, core business and national library performance

Judith Broady-Preston
, Wendy Swain

Adran Astudiaethau Gwybodaeth

Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Trafodion Cynhadledd (ISBN)

Crynodeb

Reported in this paper are the results of a research project undertaken in 2010/11, examining issues in relation to demonstrating the relevance, value, worth and impact of National Libraries in contemporary society within the context of a global economic recession. In particular, the investigation focused on how these libraries define their core purpose (or business), together with an assessment of the role and relevance of additional (or value-added) services in their strategic thinking, future planning and performance measurement.

Iaith wreiddiol	Saesneg
Teitl	Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services
Is-deitl	Proving value in challenging times
Golygyddion	Ian Hall, Stephen Thornton, Stephen Town
Cyhoeddwr	University of York
Tudalennau	35-44
Nifer y tudalennau	10
ISBN (Argraffiad)	978-0-901931-11-5
Statws	Cyhoeddwyd - Tach 2012
Digwyddiad	9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times” - York, Teyrnas Unedig Prydain Fawr a Gogledd Iwerddon Hyd: 22 Awst 2011 → 25 Awst 2011

Cynhadledd

Cynhadledd	9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times”
Gwlad/Tiriogaeth	Teyrnas Unedig Prydain Fawr a Gogledd Iwerddon
Dinas	York
Cyfnod	22 Awst 2011 → 25 Awst 2011

Cysylltiad parhaol

Dolen barhaus

Ffeiliau eraill a chysylltiadau

What business are we in? Value added services, core business and national library performance
Broady-Preston, J. & Swain, W., 30 Ebr 2012, Yn: Performance Measurement and Metrics. 13, 2, t. 107-120 14 t.
Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid
9 Dyfyniadau (Scopus)

Dyfynnu hyn

Broady-Preston, J., & Swain, W. (2012). What business are we in? Value added services, core business and national library performance. Yn I. Hall, S. Thornton, & S. Town (Gol.), Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Proving value in challenging times (tt. 35-44). University of York.

Broady-Preston, Judith ; Swain, Wendy. / What business are we in? Value added services, core business and national library performance. Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Proving value in challenging times. Gol. / Ian Hall ; Stephen Thornton ; Stephen Town. University of York, 2012. tt. 35-44

@inproceedings{11989a3f6c7b420aab61038d04a26f4c,

title = "What business are we in?: Value added services, core business and national library performance",

abstract = "Reported in this paper are the results of a research project undertaken in 2010/11, examining issues in relation to demonstrating the relevance, value, worth and impact of National Libraries in contemporary society within the context of a global economic recession. In particular, the investigation focused on how these libraries define their core purpose (or business), together with an assessment of the role and relevance of additional (or value-added) services in their strategic thinking, future planning and performance measurement. ",

author = "Judith Broady-Preston and Wendy Swain",

note = "This is a substantially revised version of a paper originally presented at the 9th Northumbria International Conference on Performance measurement, York, 22-25 August, 2011.; 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times” ; Conference date: 22-08-2011 Through 25-08-2011",

year = "2012",

month = nov,

language = "English",

isbn = "978-0-901931-11-5",

pages = "35--44",

editor = "Ian Hall and Stephen Thornton and Stephen Town",

booktitle = "Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services",

publisher = "University of York",

address = "United Kingdom of Great Britain and Northern Ireland",

}

Broady-Preston, J & Swain, W 2012, What business are we in? Value added services, core business and national library performance. yn I Hall, S Thornton & S Town (gol.), Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Proving value in challenging times. University of York, tt. 35-44, 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times”, York, Teyrnas Unedig Prydain Fawr a Gogledd Iwerddon, 22 Awst 2011.

What business are we in? Value added services, core business and national library performance. / Broady-Preston, Judith; Swain, Wendy.
Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services: Proving value in challenging times. gol. / Ian Hall; Stephen Thornton; Stephen Town. University of York, 2012. t. 35-44.

Allbwn ymchwil: Pennod mewn Llyfr/Adroddiad/Trafodion Cynhadledd › Trafodion Cynhadledd (ISBN)

TY - GEN

T1 - What business are we in?

T2 - 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services “Proving value in challenging times”

AU - Broady-Preston, Judith

AU - Swain, Wendy

N1 - This is a substantially revised version of a paper originally presented at the 9th Northumbria International Conference on Performance measurement, York, 22-25 August, 2011.

PY - 2012/11

Y1 - 2012/11

N2 - Reported in this paper are the results of a research project undertaken in 2010/11, examining issues in relation to demonstrating the relevance, value, worth and impact of National Libraries in contemporary society within the context of a global economic recession. In particular, the investigation focused on how these libraries define their core purpose (or business), together with an assessment of the role and relevance of additional (or value-added) services in their strategic thinking, future planning and performance measurement.

AB - Reported in this paper are the results of a research project undertaken in 2010/11, examining issues in relation to demonstrating the relevance, value, worth and impact of National Libraries in contemporary society within the context of a global economic recession. In particular, the investigation focused on how these libraries define their core purpose (or business), together with an assessment of the role and relevance of additional (or value-added) services in their strategic thinking, future planning and performance measurement.

UR - http://www.york.ac.uk/media/abouttheuniversity/supportservices/informationdirectorate/documents/9th%20Northumbria%20Conference%20Proceedings.pdf

UR - http://hdl.handle.net/2160/11840

M3 - Conference Proceeding (ISBN)

SN - 978-0-901931-11-5

SP - 35

EP - 44

BT - Proceedings of the 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services

A2 - Hall, Ian

A2 - Thornton, Stephen

A2 - Town, Stephen

PB - University of York

Y2 - 22 August 2011 through 25 August 2011

ER -

What business are we in? Value added services, core business and national library performance

Crynodeb

Cynhadledd

Cysylltiad parhaol

Ffeiliau eraill a chysylltiadau

Ôl bys

Allbwn Ymchwil

What business are we in? Value added services, core business and national library performance

Dyfynnu hyn