@inproceedings{598550fdc82642418004b66e850ff2bf,
title = "Assessing the organisational effectiveness of National Libraries: case studies of the National Library of Wales and Perpustakaan Negara, Malaysia",
author = "Judy Broady-Preston and Zawiyeh Baba",
year = "1998",
language = "English",
pages = "319--335",
editor = "Pat Wressell",
booktitle = "Proceedings of the 2nd Northumbria International Conference on Performance Measurement in Libraries and Information Services, Longhirst Hall, Northumberland, 7-11 September 1997",
publisher = "Information North",
address = "United Kingdom of Great Britain and Northern Ireland",
}