Clique and elite: Inter-organizational knowledge sharing across five star hotels in the Saudi Arabian religious tourism and hospitality industry

Inaam Altayeb Idrees, Ana Cristina Vasconcelos, David Ellis

Research output: Contribution to journalArticlepeer-review

19 Citations (SciVal)
239 Downloads (Pure)

Abstract

Purpose
The purpose of this study is to offer a theoretical and practical explanation for the nature and reasons for inter-organizational knowledge sharing across an informal clique of competing five-star hotels in the Saudi Arabian religious tourism and hospitality industry.

Design/methodology/approach
The methodology is an adapted form of the grounded theory approach deploying a four-stage research design using qualitative interviews with key players in the industry to inform the analysis of the knowledge sharing approaches.

Findings
The findings illustrate the features of the knowledge sharing approaches across the five-star hotels studied. In particular, the findings highlight the existence of a cooperative-competitive tension in the relationships and knowledge sharing between the hotels. This illustrates the existence of a tacit strategy that cooperation can lead to long-term benefits for the competitor hotels.

Originality/value
The study is unique in its focus on the cooperative-competitive tension of five-star hotels in the Saudi Arabian religious tourism and hospitality industry and on this influence on the inter-organizational knowledge sharing across hotels within an oligopolistic market structure. The study also has value in using elements of oligopoly theory and of game theory, particularly, the prisoner’s dilemma, in explaining how inter-organizational knowledge sharing occurs within this market context
Original languageEnglish
Pages (from-to)1358-1378
Number of pages21
JournalJournal of Knowledge Management
Volume22
Issue number6
Early online date05 Mar 2018
DOIs
Publication statusPublished - 10 Jul 2018

Keywords

  • Coopetition
  • Game theory
  • Grounded theory
  • Knowledge sharing
  • Oligopoly theory
  • Prisoner’s dilemma

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