Internal marketing strategies in LIS; Employee satisfaction and customer orientation

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationLibrary Management
Subtitle of host publicationTrends & Opportunities. Festschrift for the Late Shri Ashok Jambhekar.
EditorsRoshan Lal Raina, Dinesh K Gupta, Ramesh C Gaur
Place of PublicationNew Delhi
PublisherExcel Books
Pages353-372
Number of pages19
ISBN (Print)81-7446-418-2 , 81-7446-418-2
Publication statusPublished - 15 Apr 2005

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