Online complaint communication strategy: An integrated management framework for e-businesses

Social Sciences

• Complaint 100%
• Communication 80%
• Management 60%
• e-Business 60%
• Information Technology 40%
• Internet 40%
• Process 40%
• Dialogue 20%
• Communication Strategies 20%
• Electronic Engineering 20%
• Exchange 20%
• Integration 20%
• Marketing 20%
• e-Business Strategy 20%
• Psychology 20%
• Control 20%
• Influence 20%
• Communication Channel 20%
• Company 20%
• Purpose 20%
• Managers 20%
• Environment 20%
• Perspective 20%
• Communication Psychology 20%

Computer Science

• Communication 60%
• Internet 40%
• Channels 20%
• Process Model 20%
• Control 20%
• Electronic Communication 20%
• Communication Perspective 20%
• Management Framework 20%
• Online Environment 20%
• Communication Strategy 20%
• Communication Management 20%