Rural Service Hubs

Bryonny Goodwin-Hawkins, Theresia Oedl-Wieser, Lisa Bauchinger, Kerstin Hausegger-Nestelberger, Jesse Heley, Emils Kilis, Ulla Ovaska, Anna Reichenberger, Irune Ruiz-Martinez, Michael Woods

Research output: Book/ReportCommissioned report


Many rural areas struggle to support local services, from shops and banks to public offices. Service hubs – where multiple services are co-located in the same space – can offer solutions. Service hubs can offer alternative models for providing rural services and strengthening rural-urban cohesion and connectivity. This report: Describes the challenges of rural service provision and access, and explores how service hubs can address these challenges; Presents shared learning from the ROBUST project, through 9 case studies from 5 countries: Austria, Finland, Latvia, Spain and Wales; Distils key concepts into a planning guide for service hubs.
Original languageEnglish
PublisherEuropean Commission
Publication statusPublished - 03 Jul 2020


  • rural development
  • Service provision
  • Service access
  • Public services


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