Scorecard models and their use in measuring performance: UK retail banks, a case study

Research output: Chapter in Book/Report/Conference proceeding › Conference Proceeding (Non-Journal item)

Original language	English
Title of host publication	"Value and Impact"
Subtitle of host publication	Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999
Editors	Pat Wressell
Place of Publication	Durham
Publisher	Information North
Pages	205-210
Number of pages	5
Publication status	Published - 2000

Permanent link

Broady-Preston, J., Preston, H., & Hayward, T. (2000). Scorecard models and their use in measuring performance: UK retail banks, a case study. In P. Wressell (Ed.), "Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999 (pp. 205-210). Information North.

Broady-Preston, Judy ; Preston, Hugh ; Hayward, Tim. / Scorecard models and their use in measuring performance : UK retail banks, a case study. "Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999. editor / Pat Wressell. Durham : Information North, 2000. pp. 205-210

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title = "Scorecard models and their use in measuring performance: UK retail banks, a case study",

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Broady-Preston, J , Preston, H & Hayward, T 2000, Scorecard models and their use in measuring performance: UK retail banks, a case study. in P Wressell (ed.), "Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999. Information North, Durham, pp. 205-210.

Scorecard models and their use in measuring performance: UK retail banks, a case study. / Broady-Preston, Judy ; Preston, Hugh; Hayward, Tim.
"Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999. ed. / Pat Wressell. Durham: Information North, 2000. p. 205-210.

Research output: Chapter in Book/Report/Conference proceeding › Conference Proceeding (Non-Journal item)

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T1 - Scorecard models and their use in measuring performance

T2 - UK retail banks, a case study

AU - Broady-Preston, Judy

AU - Preston, Hugh

AU - Hayward, Tim

PY - 2000

Y1 - 2000

UR - http://hdl.handle.net/2160/38730

M3 - Conference Proceeding (Non-Journal item)

SP - 205

EP - 210

BT - "Value and Impact"

A2 - Wressell, Pat

PB - Information North

CY - Durham

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Broady-Preston J , Preston H, Hayward T. Scorecard models and their use in measuring performance: UK retail banks, a case study. In Wressell P, editor, "Value and Impact": Proceedings of the 3rd Northumbria International Conference on Performance Measurement in Libraries and Information Services, "Value and Impact", Longhirst Hall, Northumberland, 27-31 August 1999. Durham: Information North. 2000. p. 205-210