Sense-making, sensemaking and sense making: A systematic review and meta‐synthesis of literature in information science and education: An Annual Review of Information Science and Technology (ARIST) paper

Christine Urquhart*, Bonnie Cheuk, Louisa Lam, Dave Snowden

*Corresponding author for this work

Research output: Contribution to journalReview Articlepeer-review

20 Downloads (Pure)

Abstract

Sense‐making, sensemaking, and sense making are terms used in different disciplines. Similarities of usage seem unclear. (1) to examine the concepts used in different approaches to sense‐making/sensemaking/sense making; (2) to identify, classify and synthesize recent studies relevant to information science, as well as similar group on sensemaking in education research; (3) to reflect on future directions for sense‐making/sensemaking methodology in information science. The objectives were to retrieve, examine, classify and perform meta‐synthesis on sense‐making/sensemaking studies in both information science and education research. The review used systematic review principles, with selection criteria for case studies for examination in both information science and education sets. The final meta‐synthesis used a meta‐ethnographic approach, together with findings of recent overviews on organizational sensemaking, and other information science reviews. Qualitative sense‐making studies in information science often used Dervin's SMM (sense‐making methodology) and studies in organizations and education frequently used Weick's organizational sensemaking. Different mixed methods approaches were identified. Sense‐making is actively used in research and practice in information science and knowledge management. Using a coherent sense‐making methodology helps and dialogic principles are useful in planning, data collection and analysis. Individual and collective sense‐making are important to information science.
Original languageEnglish
Number of pages95
JournalJournal of the Association for Information Science and Technology
Early online date18 Feb 2024
DOIs
Publication statusE-pub ahead of print - 18 Feb 2024

Keywords

  • Computer Networks and Communications
  • Information Systems
  • Information Systems and Management
  • Library and Information Sciences

Fingerprint

Dive into the research topics of 'Sense-making, sensemaking and sense making: A systematic review and meta‐synthesis of literature in information science and education: An Annual Review of Information Science and Technology (ARIST) paper'. Together they form a unique fingerprint.

Cite this