The Chatbot Usability Scale: the Design and Pilot of a Usability Scale for Interaction with AI-Based Conversational Agents

  • Simone Borsci
  • , Alessio Malizia
  • , Martin Schmettow
  • , Frank van der Velde
  • , Gunay Tariverdiyeva
  • , Divyaa Balaji
  • , Alan Chamberlain*
    • *Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

164 Citations (Scopus)

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Computer Science